![]() If you have another connection type, please select the video that relates to that one.Īnd if you have any further questions, during or after this video, head to /support for our online help centre. This video focuses specifically on nbn Fibre to the Premise, or FTTP for short, as well as nbn Fixed Wireless. In this video I will talk you through how to set up your new Telstra Smart Modem, and connect to your nbn service. You’ll need a power point and access to the nbn connection box or a telephone wall socket nearby. You can use a wireless handset that connects to a back to base hub plugged in to the modem.įor the best signal and Wi-Fi strength we recommend placing your modem near a window in an open area elevated off the floor.You can organise this with a qualified electrician, or.If you wish to connect your home phones in different areas of the house, existing phone sockets will need to be rewired to work on the nbn network: After you've switched to the nbn network, these sockets will no longer work unless your nbn connection type is Fibre to the Node or Fibre to the Building. Register these devices with nbn co by calling 1800 227 300 or visiting the nbn device compatibility pageĭisconnect any telephones, modems (including ADSL filters) and fax machines from your telephone wall sockets. ![]() ![]() ![]() If you have any of the following alarms you need to contact your device provider and check that it will work on your new nbn service. It’s important you have an alternative form of communication handy during set-up, such as a charged mobile phone. During the set-up of your nbn connection, you will temporarily lose access to the internet and your existing services that rely on an internet connection – including your telephones and medical, fire and security alarms. ![]()
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